Privacy at Place Card
Effective March 8, 2026. This policy explains what information we collect, how we use it, and what hosts should understand before publishing a guest-facing event.
Information we collect
We collect account details needed to run the service, including your name, email address, authentication identifiers, billing records, and the event content you upload such as guest names, table assignments, meal choices, and floor-plan images.
How we use information
We use your information to authenticate hosts, process billing, let hosts configure events, and let guests look up seating details through a published event link or QR code.
Guest-facing event data
When a host publishes an event, guest search and tablemate details become available from the event link. Hosts are responsible for deciding whether that visibility is appropriate for their event and for the data they upload.
Storage and retention
We retain account, billing, and event records for as long as needed to operate the service, comply with legal obligations, resolve disputes, and enforce our agreements. Uploaded floor plans and guest lists may remain in backups for a limited time after deletion.
Your choices
You can contact us to request account help, billing support, or removal questions. Hosts should avoid uploading information they do not have the right to share.
Contact
Questions about this policy can be sent to support@placecard.app.